We get a number of questions relating to disability access and carer tickets at the venue for different events all the time, so in an effort to help you before you attend, we have listed some of them here for you to peruse before the event to make your visit as stress-free as possible!
Both the Comic Con Manchester event and Bowlers Exhibition Centre venue are completely disabled-friendly with full access to all areas of the event. There are disabled toilet facilities inside the public toilet areas, and ramps throughout the ground floor and outside. There is a flight of stairs that leads up to the Cantina Space Bar with lift access for anyone unable to use them.
There is Accessible Parking near the Bowlers Exhibition Centre and limited dedicated accessible parking spaces are available in the venue car park area itself, these are sold on a first-come-first-served basis.
DISABILITY ACCESS TICKETS
We have a dedicated team of customer assistants waiting to help you get the right ticket for your requirements.
Customers with specific access requirements will need to register these details with our Customer Care team when they buy their ticket.
Everybody’s requirements will be different, and we want to ensure your enjoyment of the event, therefore, disability tickets can only be booked by either emailing our Customer Care team at email@example.com or calling on 0344 8000 410. Phone lines are open Monday - Saturday 9am - 9pm & Sundays and Bank Holidays 10am - 5pm. Please note, this process can take some time, so please ensure that you book early to avoid disappointment.
All care assisted and disability customers will receive tickets allowing priority entry to Comic Con Manchester, avoiding the queues, and giving priority for autographs and photograph queues, as well as at the front door. Customers will need to show their accessibility priority tickets to our venue stewards on arrival.
Comic Con Manchester will provide a free ticket to carers or personal assistants of fans who are attending that have a medical disability to accompany them within the venue. The person with the disability will need to have a full price general admission ticket, and it is only the carer or personal assistant who is entitled to a free ticket. If the person with a disability is under 16 years of age, a carer ticket will not be granted as all persons under 16 years of age need adult supervision anyhow. In order to receive an additional ticket, the personal assistant needs to be on the carer's register which we will require proof of.
Please email our customer services team at firstname.lastname@example.org to book, or call on 0344 8000 410. Phone lines are open Monday - Saturday 9am - 9pm & Sundays and Bank Holidays 10am - 5pm.
You can also check Handichelp for useful tips on living a better life with disability.